We are Abelway Technologies
Your one stop Business Process Outsourcing partner for life
Abelway Technologies Ltd (AT) was formed in the Year 2007. AT was created out of a vision to provide a local answer to Business Process Outsourcing in Ghana. An answer to the global Fortune 500 company, Affiliated Computer Services – A Xerox Company where the Leadership team previously worked until its ramp down in Ghana.
AT started off providing outsourced data entry services and digitization of all kinds of documents. Later AT extended its services into Customer Satisfaction, Software development, Procurement and Data Protection Readiness Checks. The focus has been in the insurance industry of Ghana but has since diversified. Software development was essential to support the provision of its services such as CRM platforms, Mobile Apps, web and rule based data entry platforms etc thereby raising it to higher levels of efficiency to global standards.
Abelway Technologies strategy is to work closely with its Clients to identify pain areas and support them in making improvements to its operations through business process improvement services which may include outsourcing, consulting and software development. Abelway has a subsidiary in the name of Abelway Logistics which focuses on services within Facility Management, Construction, Clearing and Freight Forwarding amongst others. We are your partner of choice!!!
WHAT DRIVES US
Profesionalism is key in building a sustainable workflow that yields productivity and that is the gap we fill in your work process .
Mission
To become a leading global IT enabled services provider functioning as a catalyst to assisting client businesses to become world class institutions.
Vision
AT intends to simplify the work and business processes of its clients thus helping them to focus on their core business whiles becoming more operationally efficient and customer-oriented.
Our Objective
Our immediate objective is for Abelway Technologies Ltd (AT) to become the business partner of choice to improve business processes in all its areas of endeavor as follows;
• The business outsourcing partner of choice in Ghana
• The most innovative business partner in Ghana
• The go–to service provider of choice in Ghana
Our Motivation
We are motivated by the level of efficiency we experienced working in a global fortune 500 company which used six sigma strategies to reach the highest levels of performance to service the topmost Fortune 50 companies globally. We are poised to rub shoulders equally with such global players in the long term.
Our Strategy
We intend to work as business partners and not to simply sell off-the-shelf solutions to our clients. We work to understand fully the processes of our clients and design solutions to fit their environment. Our bespoke solutions are tailor made. Our strategy is to ensure that we have the best solution for any given situation at any point in time. Ninety percent (90%) of staff were nurtured in the global Fortune 500 company previously referred to (Affiliated Computer Services – A Xerox Company) who provided similar services for global businesses. Other staff and management are equally motivated people ready to beat the best. Our human capital is a crucial strategy.
Benefits of choosing AT
When comparing our capabilities and proposed solutions to that of competitors, the benefits of choosing Abelway Technologies are as follows;- Money back – We offer a guarantee to offer discounts on the rare occasion that we do not meet any SLAs.
- High Return on Investment – High quality of work produced over defined timelines to ensure upstream activities are also delivered in a timely manner thus improving on the business process and a very satisfied customer.
- Business Readiness – We have the infrastructure set-up already in place in terms of the following.
- Team members with years of experience in the industry.
- A well secured and resourced site.
- Highly qualified Management team with years of experience in the industry.
Company Recognition
- It has been explained previously that Abelway Technologies, comes with global experience in call centers and customer support services performing for global Fortune 500 clients.
- We understand the industry and what is required to enhance the customer service of our clients.
- We can be trusted for consistent and long term quality performance which has been exhibited before on other global programs and locally for Enterprise Life Ghana, Defunct Antrak Air, Databank, UT Life, GN Life amongst others.